Warranty Policy

EMPI Inc. warrants its products to be free from defects in materials and workmanship for a period of 90 days from the date of original retail purchase under normal use and service conditions. This warranty applies to the original purchaser only and is non-transferable. Proof of purchase is required for all warranty claims.

This warranty covers manufacturing defects in EMPI-branded parts sold through Up Your Bug. If a covered defect is confirmed, EMPI will, at its sole discretion, repair or replace the defective part at no charge. Replacement parts carry the remainder of the original warranty period or 30 days, whichever is longer.

This warranty does not cover: (a) damage caused by improper installation, misuse, abuse, accident, or negligence; (b) normal wear and tear; (c) damage caused by use of the part in a manner inconsistent with its intended application; (d) parts that have been modified, altered, or repaired by anyone other than EMPI; (e) labor costs, towing, rental vehicles, or any other incidental or consequential expenses; (f) parts used in racing, competition, or off-road applications beyond their rated specification; (g) cosmetic damage including scratches, dents, or finish defects that do not affect function.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EMPI INC. AND UP YOUR BUG EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. IN SUCH STATES, THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE 90-DAY EXPRESS WARRANTY PERIOD STATED ABOVE.

EMPI INC.'S AND UP YOUR BUG'S TOTAL LIABILITY UNDER THIS WARRANTY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE DEFECTIVE PART. IN NO EVENT SHALL EMPI INC. OR UP YOUR BUG BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO VEHICLE DAMAGE, PERSONAL INJURY, LOST PROFITS, OR LOSS OF USE, ARISING FROM A DEFECTIVE PART OR FROM THE BREACH OF THIS WARRANTY.

Up Your Bug does not install parts and is not a licensed repair facility. Proper installation of automotive parts requires mechanical knowledge and appropriate tools. Improper installation can result in vehicle damage, personal injury, or death. Up Your Bug strongly recommends that all parts be installed by a qualified mechanic. Up Your Bug assumes no liability for damages arising from improper installation, regardless of whether installation instructions were provided.

Many performance parts sold through Up Your Bug are designed and sold for off-road, show, or competition use only. It is the buyer's sole responsibility to verify that any part is legal for use on public roads in their jurisdiction before installation. Up Your Bug makes no representation that any part complies with federal, state, or local emissions, safety, or equipment regulations.

JayCee Enterprises products are warranted separately by JayCee Enterprises under their own warranty terms. For JayCee warranty claims, contact JayCee Enterprises directly. Up Your Bug passes through JayCee's warranty on JayCee-branded products but makes no independent warranty of its own on those products.

To submit a warranty claim on an EMPI product, contact EMPI Technical Support directly: Phone: (714) 830-3040 | Email: [email protected] | Hours: Monday–Friday, 8:00 AM–5:00 PM PT. Have your proof of purchase, part number, and a description of the defect ready. Up Your Bug can assist in facilitating warranty claims but cannot authorize warranty replacements on behalf of EMPI Inc.