Legal
Terms of Service
Effective date: July 11, 2026
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1. Acceptance of Terms
By accessing or using upyourbug.com or any associated mobile application (collectively, the "Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Up Your Bug.
2. Description of Service
Up Your Bug is an authorized EMPI parts reseller and dealer-routing platform. We help air-cooled Volkswagen enthusiasts locate parts, find nearby EMPI Authorized Dealers, and submit quote requests. Up Your Bug is not a licensed repair facility. All parts are sold for off-road, show, or competition use unless otherwise noted. Installation of any part is the sole responsibility of the purchaser or their chosen shop. Up Your Bug makes no representation that any part is legal for use on public roads in your jurisdiction.
3. Accounts & Registration
You must be 18 years of age or older to create an account or place an order. By registering, you represent that you meet this age requirement. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Parts Orders & Pricing
All prices are listed in USD and are subject to change without notice. Submitting a cart constitutes a quote request, not a binding purchase order, until confirmed in writing by Up Your Bug or an authorized EMPI dealer. We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, or any other reason at our sole discretion. Sales tax is calculated at checkout based on the applicable shipping address. Up Your Bug acts as a reseller of EMPI and JayCee products; manufacturer pricing, availability, and specifications are subject to change by the manufacturer without notice.
5. Dealer Accounts & SMS Leads
Shops registering as dealers agree to receive SMS lead notifications as described in our Privacy Policy. Free-tier dealers receive SMS leads only. Pro Dashboard ($49/month) unlocks full operational features. Subscription fees are billed monthly and are non-refundable except as required by applicable law. You may cancel your Pro subscription at any time; access continues through the end of the current billing period. Up Your Bug reserves the right to modify subscription pricing with 30 days' written notice.
6. EMPI Limited Warranty — Pass-Through
EMPI Inc. warrants its products to be free from defects in materials and workmanship for a period of 90 days from the date of original retail purchase, under normal use and service conditions. This warranty is limited to repair or replacement of the defective part, at EMPI's sole discretion, and does not cover labor, installation, or consequential damages. Warranty claims must be submitted directly to EMPI Inc. at (714) 830-3040 or [email protected] with proof of purchase. Up Your Bug passes through this warranty on EMPI products but makes no independent warranty of its own. JayCee Enterprises products are warranted separately by JayCee; contact JayCee directly for warranty service.
7. No Warranty on Installation or Fitment
UP YOUR BUG MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SUITABILITY, FITMENT, OR COMPATIBILITY OF ANY PART FOR YOUR SPECIFIC VEHICLE. It is the buyer's responsibility to verify part numbers, application, and compatibility before ordering. Vintage air-cooled Volkswagen vehicles vary significantly by model year, prior modifications, and regional specification. Up Your Bug is not responsible for parts ordered for incorrect applications. All sales of electrical components, gasket sets, and special-order items are final once packaging is opened.
8. Disclaimer of Warranties
THE SERVICE AND ALL PARTS SOLD THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UP YOUR BUG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR VEHICLE DAMAGE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR ANY PARTS PURCHASED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNT YOU PAID TO UP YOUR BUG IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Up Your Bug and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) improper installation or use of any part purchased through the Service; or (e) any vehicle damage, personal injury, or property damage resulting from parts purchased through the Service.
11. Prohibited Conduct
You agree not to: (a) use the Service for any unlawful purpose; (b) scrape, crawl, or harvest data without written permission; (c) impersonate any person or entity; (d) attempt to gain unauthorized access to any part of the Service or its infrastructure; (e) transmit malware, viruses, or disruptive code; (f) use the dealer locator to harass, spam, or solicit shops outside the platform; (g) resell parts purchased through the Service without prior written authorization.
12. Intellectual Property
All content on the Service — including text, graphics, logos, and software — is owned by Up Your Bug or its licensors and is protected by applicable intellectual property laws. EMPI® product names, part numbers, and trademarks are the property of EMPI Inc. and are used under authorization. JayCee® is a trademark of JayCee Enterprises. Volkswagen® and VW® are trademarks of Volkswagen AG; Up Your Bug is not affiliated with or endorsed by Volkswagen AG. You may not reproduce, distribute, or create derivative works from any content without prior written consent.
13. Google Play Store — Additional Terms
If you access the Service through an application distributed via the Google Play Store, the following additional terms apply: (a) these Terms are between you and Up Your Bug only, not Google LLC; (b) Google has no obligation to provide support or maintenance for the application; (c) in the event of any conflict between these Terms and the Google Play Terms of Service, the Google Play Terms of Service shall govern solely with respect to your use of the Google Play Store; (d) Google is a third-party beneficiary of these Terms and may enforce them against you.
14. Governing Law & Disputes
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall be resolved by binding individual arbitration in Orange County, California, under the rules of the American Arbitration Association. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LITIGATION. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for intellectual property violations or imminent harm.
15. Changes to Terms
We may update these Terms at any time. We will notify registered users by email at least 14 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion at [email protected].
16. Contact
Up Your Bug — [email protected] — upyourbug.com. For EMPI warranty and technical support: EMPI Inc., (714) 830-3040, [email protected].